How we deliver value to the Financial Services industry

Dquip intends to redefine the way Financial Services businesses use technology and combine its industry rich knowledge with robust technology to help them expand their business faster. We develop CRM solutions that address business challenges of Financial Services Companies, Investment Services companies, Leasing companies, Property Insurance companies and its industry counterparts for sales cycle optimization. These are spread across aspects that cover sales target management, pre sales activities like prospect management, follow up orchestration, and provision of real time data for analysing and enhancing business. Dquip helps Finance heads unravel the finest spec of detail needed to make strategic business decisions and a concrete set of tools to automate sales activities for sales pipeline optimisation.

Dquip advises and devises CRM solutions that would help Financial institutions reduce the manual resource consumption to channelize & maximise efficiency for increasing their client base by technology implementations and enhance core sales functions to deliver a premium performance and improve shareholder value. With a thorough business understanding at the core, Dquip helps Financial businesses identify existing business loopholes, explore undiscovered potential and open a new dimension of business possibilities by offering sales automation, sales target management, prospect management, follow up orchestration, and real time data mining.

The consumer preference for having services catered at their convenience and the want for personalised consumer experiences has been a driving force for Financial businesses to integrate new technologies in their sales processes to help enhance their client acquisition practices. We help Finance organizations automate their integral sales functionalities to upgrade the overall sales, from allocating targets to lead conversions, lead capturing & categorising, streamlining follow ups, and closing deals, thereby, helping speed up the time to sell effectively.

We also help businesses of the Financial sector and other businesses of the Financial Services industry connect with consumers on various digital platfroms by providing lead and customer engagement solutions for an optimised sales life cycle.

We aim at helping Financial Services companies run highly efficient sales operations across different business verticals by using technology.

Kindly reach us for any queries regarding Financial Services CRM Software.

8 Key benefits of Financial Services CRM

A CRM for Financial Services businesses provides an overarching business solution for automating sales activities, organizing sales data, and penetrating insights for business heads to take clever business decisions.

The following are some benefits of using a Financial Services CRM:

1. Successfully set, assign and procure sales targets
2. Easily assign, manage, prioritize and convert prospective customers
3. Automate sales follow ups & key sales activities, get reminders for the same
4. Increase time for deal winning activities by using one console to follow up, monitor the sales pipeline & perform sales tasks
5. Centralize & digitize data of your products / services, leads, clients, etc.
6. Real time knowledge about all the dynamics of your Financial Services business
7. Wiser business decision making
8. Administer access to crucial sales & business data

Steps before buying a CRM for Financial Services business

1. Create a list of 5 key sales problems & reasons due to which you need a CRM for you Financial Services business
2. List down at least 10 key features you want in a CRM for Financial Services business
3. Explore your options in CRM software vendors in your city / country
4. Choose a minimum of 5 Finaical Services CRM Software vendors & sign up with all of them for a free demo
5. Ask the vendors to give you a demo online or in your office.
6. Evaluate if the software offers solutions your 5 key sales problems
7. Check if the CRM has the 10 most critical features that you’re looking for your Financial Services company
8. Ask the vendors how their software could solve your problems with those 10 key features
10. Narrow down to 2 softwares which you think fit your needs the most, have vendors who comprehend your business & are successful in explaing their software benefits to you
11. Make a checklist of the sailient features and functionalities you need

To further help you with choosing the best CRM & vendor for your Financial Services business, we have created the below checklist:

1. User Interface & Training : Check if the CRM is simple to use and how would they provide training.

2. Finalize a Hosting Option : Figure out which hosting option is best for you i.e.
- On cloud server (SAAS - software as a service)
- Installed on your online servers

3. Price & Quality : Comprehend all the cost implications & know what is offered with those costs. Don’t compromise on quality for software price as it would not prove as a wise decision in the future.

4. Identifying the helpful CRM for Financial Services business vendor : Figure out which vendor assists you or suggests any additional features that would be handy in exanding your finance business.

5. Support & Maintenance : Ask details about how the vendor would provide support & maintenance if required.

6. Client feedback & market reputation : Get 3 references of the vendor’s clients and check how the vendor has perofrmed in terms of the software, after sales support and maintenance.

7. CRM Integrations : If you have any existing software and want the CRM software integrated with the same ask the vendor about the details, time cost & process.
Note: Make sure you have the integration details documented before implementation.

8. Customizations : In case you need any customizations in the CRM for Financial Services business software check if the vendor will provide the same.
Note: If yes, get the screens & features of the customizations finalized. Make sure you get them documented & printed before commencing work. Also finalize the time and cost for the same.

9. Get a time bound release plan for the CRM : Get a scheduled plan of action from the vendor regarding the completion of any integrations, customizations & deployment of the CRM for Financial Services business.

3 Things to do before implementing the CRM for Financial Services business:

1. Review the complete software before it goes live.

2. Make sure your team is available for understanding the CRM for Financial Services business software.

3. Assign one person from your firm who would monitor:
- Regular usage of the CRM software
- Manage communication between your employees & the vendor
- Gather feedback about the Financial Services CRM
- Help employees solve basic queries about using the CRM for Financial Services business
- Forward major issues regarding the software to the vendor

If you need more information or guidance regarding selecting a CRM for your Financial Services business or have any suggestions / queries feel free to get in touch with us.

Detailed Information on Financial Services CRM

What is Financial Services CRM?

Finances CRM is a commonly used term but you might not exactly know it's meaning and might not have entirely understood how a CRM assertively benefits the financial service industry.

A simple explanation, CRM (Customer Relationship Management) system helps store, manage, monitor and analyse product & customer data for sales, leads, revenue, etc. A CRM solution enables a finance business to serve the best client services and enhance buyers experiences. It also empowers sales teams to manage their sales targets and activities effectively. A CRM for Financial Services gives you a wiser & automated sales force to reach higher sales targets. A CRM for financial services provides a complete console to improve your sales and amplify your business growth.

Financial Services Industry scenario in India

The financial services business though not a direct monetary generating industry is still a major contributor to the finance flow in the economy. It covers all tangible service and product needs that emerge.

A Financial Services company may range from Investment Banks, Insurance Companies, Investment Companies, Private Equity Firms, Commercial Banks, etc. With new verticals emerging in economies the mutual funds, equity, derivate, securities markets experience higher investment demands. This has lead to regulatory institutions and intermediaries are experiencing a higher need to get flawless client relations as they are at the heart of most of the financial services organisations. These key requirements make using a CRM solution an impending need for all professional and responsible levels. A CRM for Financial Services makes obvious improvements in overall sales handling & conversion driving processes; it also provides business owners with making sussed decisions. There are several Finances CRM software companies in India which cater to the variants of large, medium and small financial services businesses.

A)- Structure: Every financial service company or organisation essentially consists of a hierarchy including trustees, CEOs, Financial officers, divisional officers, client relationship managers, compliance and procurement teams, sales teams, etc. With a multifold of stages in pre-sales and post sales for a myriad of clients; data management, sales reporting and transparency in all processes becomes a flagged requirement at all times. To achieve their bench mark business goals, Finance companies & other businesses have began investing in Financial Services CRM (Customer relationship Management) softwares. At the axis of challenges, translating vague enquiries into legitimate prospects stands high, without which escalating a deal would not be possible.
A Financial Services CRM helps you achieve a complete foot hold on your business deals, right from the point of contact to the client conversion. It is a comprehensive solution for assisting all the key activities in sales & business undertakings.
B)- How a Finance CRM (Customer Relationship Management) Software helps: A Financial Services Software automates and provides an impetus to the lead management, client servicing, revenue generating procedures. Helps repurpose data for client account management.

Makes up-selling and cross-selling of products to clients more convincing due to complete clientele purchase life-cycle data storage and management. Fastens the follow up processes with streamlined communication and lead reports: region wise and sales person wise. Improves the procurement and compliance procedures with simpler centralised storage of all the lead and client data. Makes branch personnel pitches more favourable due to insightful sales forecasts and reports.

A good finance CRM software makes for a proficient and shared workload structure, hence reducing the lead/client response time. It also benefits in the after sales process to a tremendous extent and helps capitalise more and minimise cost leaks by providing intelligent performance reports of every branch and every sales person. A brief descriptions of having a CRM for your financial services would also avail complete transparency in its functioning, performance and growth. It not only solves numerous day to day sales and miscellaneous activities that fall into the threshold of a the financial industry in a highly organised manner. It serves as a common booth for all the lead, client, and subordinate contact and details. Automate communication and set reminders to clients for renewal of products and payments.

Key Reasons for using Financial Services CRM Software

A Finances CRM is recommended if you wish to have...
1. A flexible view of all your business activities. This way you have an advantage making well estimated and certain actions to reap the most benefits.
2. Crystal clear client life-cycle. Get to know the finest details of your sales and sales oriented activities.
3. Increase the probability of return customers.
4. Grow your AUM, wallet share and revenue.
5. A complete view of sales, clientele, products & services.
6. Streamline sales folio up processes.
7. A hub of data storage and client & lead business.
8. An array of functionalities to boost sales.
9. A single platform for communicating with clients, etc. via email, sms, phone. 10. Stay in the loop of all the sales activities and analyze the performance of your firm, sales people and brokers.
11. View client details on multiple devices i.e. computers, laptops, tabs and smart phones.
12. Automate alerts for payments to clients. A crm thus stimulates punctual payment procedures of your clients.
13. The Financial CRM can give you integration with the existing ERP, Accounting and other softwares you use and maintain complete functionality.

How our Financial Services CRM Software can help you:

Any business in the financial services industry looking for a CRM solution would instinctively want the best Finance CRM software. So how do our Financial Services CRM software features suffice your need & stand out from the other CRM software companies you would be evaluating? Here are some pointers:

We provide a variety of hosting options for your large / medium / small business. You can choose a hosting on either of these highly secure amazon servers, VPS, dedicated servers, local servers, on the website ( hosted on Linux server ) or shared Linux hosting. Get in touch with us to suggest what's best for you!

1. Different Hosting options:
A. Web-based / SAAS based Finance CRM Software:
A software licensing and delivery model which is a centrally hosted software licensed on a subscription basis. Occasionally referred to as an "on-demand" software. Customer relationship management (CRM) continues to be the largest market for SaaS. We provide Finance CRM software for both options: i) SAAS (software as a service) & ii) Online server based Finance CRM Software.
Consult our CRM solution architect to know if a SaaS based CRM is a befitting solution for your Financial Services business.
B. On Premise Finance CRM Software i.e. on your online servers:
A software licensing and delivery model in which the Finance CRM software is hosted on the client's online servers. This kind of server has a subscription based licensing. Need to know more about an online server based Finance CRM software or SAAS (software as a service) Finance CRM? We can answer, get in touch with our sales team.
2) Integration: Our Finance CRM software integrates very well with most ERPs, accounting softwares and others.
3) Customisation: Convenient customisation of our Finance CRM as per your business needs provides you the best CRM software experience.
4) Accessibility on multiple devices: Enjoy the ease of using our Finance CRM software on a variety of devices i.e. Desktops, tablets, mobiles, etc. to view useful data and decide appropriately.
5) Keep track of product, service : Enter details of all products and services, also have a daily update on the progress of your present & prospective clients. Know better about products that you can up-sell and cross-sell.
6) View Lead reports: Concentrate your resources and spendings on expanding your pool of clientele with a crystal clear understanding of your sales teams performance. Get region wise, sales person wise and revenue wise analysis with sales and forecast reports.
7) Set sales targets: Set and achieve more sales targets for your financial services business with detailed sales and lead reports for all your clients, products and leads on a daily, monthly, quarterly, biyearly and yearly basis. Have a view of sales figures and know your firm's growth dynamics.
8) Monitor your sales teams activities: Identify your top and worst sales persons regularly.
9) Keep a track of schedule meetings: Have a complete record of meetings undertaken by respective sales persons. Also, know the plan of action with scheduled meetings.
10) Forecast Financial Service Sales: Know the prospective weekly, monthly, quarterly & yearly growth for your Financial Services Business with insightful, informative and detailed sales forecast reports available in our Finance CRM software.
11) Email & sms marketing: Send and schedule automated emailers and messages to your prospective clients with important updates.
12) Capture more leads: Keep a record of all the sales enquiries, leads generated, follow ups, etc. Set reminders for calls, meetings, emails, messages, important dates, etc.
13) Dashboard and Reports: An easy to view coherent dashboard gives you a swift view of your Financial Services Business. And helps you get a real-time picture of all the business activities and communications to take the right call.
14) Right sharing of important data: Tag clients, leads, distributors & retailers, sales people to share prime product & client data to keep everyone in your Financial Services business.
Using a CRM for your Financial Services business is one decision you would not regret. In a volatile market like this, a crm still manages to provide some light as to future prospects of your business' growth with sales forecasts. A CRM will help your business expand faster with impeccable performance. A financial services crm enables a detailed performance record of each sales person. Completely transparent business information pertaining to your organization is just a click away on a crm dashboard.

To know more about CRM and the 17 industries we cater to, visit www.dquip.com.

Related Content From Our Blog:

Which business is Financial Services CRM useful for? | Convert more leads with CRM for Financial Services Business | Manage sales teams effectively for Financial Services Business with CRM | Maximize Lead Follow-up Efficiency with CRM for Financial Services business | Retaining Clients in Financial Services business with CRM | Managing contacts for Financial Services business in a CRM | Financial Services CRM gives effective sales target management! | Financial Services CRM Featurelist | Financial Services CRM - A Detailed Info Guide - Part 2 | Financial Services CRM - A detailed Info guide Part 1 | The 7 'I's for CRM failure for Financial Services! | CRM For Lead Management In Financial Services Business | Top 5 CRM Reports for Financial Services business | Sales Target Management For Financial Services | Factsheet on CRM for Financial Services | CRM for Financial Services: Features and Functionalities Infographic | Buying Financial Services CRM Software? | How to choose the right Financial Services CRM Software? | Top 4 Financial Services CRM Features | CRM for Financial Services Industry

We have 200+ clients spread across India, Australia, U.S.A, U.K, Africa, Hong Kong and Singapore. In India, we have clients in almost all states.

We have sales people as well as industry-wise crm pages for the following states and cities in India:
Maharashtra- Mumbai, Thane, Navi Mumbai, Pune, Nashik, Kolhapur, Nagpur | Gujarat - Ahmedabad, Surat | Punjab - Chandigarh, Amritsar, Ludhiana, Mohali, Patiala, Jalandhar & Bathinda | TamilNadu - Chennai, Coimbatore | Karnataka - Bangalore | WestBengal - Kolkata | Delhi, Delhi NCR, Gurgaon, Noida | Uttar Pradesh - Lucknow | Telangana - Hyderabad | Bihar - Patna | Rajasthan - Jaipur, Udaipur | Madhya Pradesh - Bhopal

Get in touch with our CRM solution specialist to know more on how our CRM can help your business.


Contact us now!