How we deliver value to the Import Export industry

Dquip combines extensive industry understanding with state of the art technology to develop solutions that help Import Export businesses tackle the delicate parts for Import Export Agents, Import Export Merchants and brokers, Export trading companies and many other businesses. The core sales functionalities encapsulate sales target management, pre sales aspects like lead management, follow up automation, quotation management and generation of real time data for tracking and converting leads in the sales pipeline. Dquip helps Import Export businesses automate their sales activities to optimize the sales pipeline.

Dquip extends its guidance & instruments business solutions enabled by technology for effectuating sales proficiency to deliver premium performance and increase business value. Some of the ways in which we help Import Export businesses automate their sales activities to help them grow faster include sales target management, lead management, follow up mechanization, quotation management and real time business data access to maximize the sales cycle efficiency.

Consumer behaviour and market dynamics have encouraged Import Export business heads to constantly integrate new technologies to reinvent business models and improve their client acquisition practices. We help organizations streamline and organise their crucial sales activities to improve sales, from allocating targets to lead conversions, lead capturing & categorising, streamlining follow ups, and sending quotations to closing deals, thereby, helping speed up the time to sell the products.

We also help businesses of the Import Export sector and its counterparts reach out to consumers on digital mediums by providing lead and customer engagement solutions for better process organization throughout the sales lifecycle.

Dquip helps Import Export companies run highly efficient operations across different verticals of sales by utilizing technological solutions.

Kindly reach us for any queries regarding Import Export CRM Software.

9 Key benefits of Import Export CRM

CRM for Import Export businesses provides an over arching resolutions to maximize the sales efficiency, automate sales processes and centralize business data. It also gives people in responsible positions with powerful insights for strategic decision making.

The following are some benefits of using a Import Export CRM:

1. Effectuate sales target setting, allocation and achieve sales targets successfully
2. Have an organized process for lead management for faster lead conversions
3. Increase the sales follow up frequency, never miss out on leads with automated reminders
4. Improve lead conversion rates, maximize resource utilization & reduce human error rates by using one console for crucial sales activities
5. Have a unified storage panel for accessing all your business, sales, lead, client and product data
6. Improve the pitching rate with an easy process for creating & sending accurate quotations
7. Derive penetrating insights into your business
8. Enhance the decision making aspects for faster business expansion
9. Secure, administer and control access to your business data

Steps before buying an Import Export CRM

1. List down 5 key sales problems & reasons for why you need a CRM for your Import Export company
2. Prioritize the 10 key features you want in an Import Export CRM
3. Search for Import Export CRM software vendors in your city / country
4. Narrow down your search to at least 5 Import Export CRM vendors & sign up with all of them for a free demo.
5. Get the CRM vendors to give you a demo of the Import Export CRM online or in your office.
6. See if the software sorts the 5 key sales queries of your Import Exportal organization
7. Check if the Import Export CRM has the 10 critical features that you expect.
8. Find out from the vendors how their Import Export CRM could solve your problems with those 10 sailient features
10. Decide on 2 Import Export CRMs which you think are befitting for your business needs, have competent vendors who are able to explain how their software can benefit you.
11. Get a checklist made with the basic features and functionalities you need.

To further help you select the best Import Export CRM software & vendor, we have created the below checklist:

1. Pick a Hosting Option : Figure out which hosting option is the best fit for you i.e.
- On cloud server (SAAS - software as a service)
- Installed on your online servers

2. User Interface & Training : Evaluate the Import Export CRM to see if the software is simple to use and the kind of intensive training the vendor would provide.

3. Pricing & Quality : Get a clear understanding of the pricing and software package that comes at that price. Don’t settle on a software for the cost as it would not benefit in the future.

4. Identify the understanding CRM vendor : Figure out which Import Export CRM vendor guides you aptly or suggests any more features which could prove to be a booster for your Import Export company.

5. Support & Maintenance : Find out details about how the vendor would provide support & maintenance if needed.

6. Client feedback & vendor reputation : Get 3 references of the CRM vendor’s clients and see how the vendor has faired in providing the software, post sales support and maintenance.

7. Integrations : In case you have any existing software you want integrated with the Import Export CRM ask the vendor about the details, time, process & costs involved.
Note: Make sure you have the integration knitty gritties documented before implementation.

8. Customizations : If you need the Import Export CRM customized, check whether the vendor would do the same.
Note: If yes, get the screens & features of the customizations finalized. Make sure you get them documented & printed before starting work. Also finalize the time and cost for the same.

9. Obtain a plan for the implementation of Import Export CRM : Get a time bound schedule from the vendor about the completion of any integrations, customizations & deployment of the Import Export CRM.

3 Things to do before implementing the Import Export CRM:

1. Review the complete software before it goes live.

2. Be sure that your team is available to get trained & explained about the Import Export CRM.

3. Assign a person from your organization who would administer:
- Religious usage of the Import Export CRM software
- Manage interactions between your employees & the vendor
- Get feedback about the Import Export CRM
- Answer employees’ basic queries about using the Import Export CRM
- Convey major issues about the software to the vendor

If you need more information or guidance regarding selecting an Import Export CRM or have any suggestions / queries feel free to reach out to us.

Detailed Information on Import Export CRM

What is CRM for Import & Export?

Customer Relationship management helps promote efficiency of a business by enabling the businesses to have highly efficient workforce and an automated work flow to deliver their products and services to their customers.

A CRM for Import Export lets you create a smooth & efficient flow of sales activities to gain higher sales targets.

A CRM for Import Export business enables an in-depth analysis of the sales pipeline and provides the means to achieve more business goals.

The Indian Import & Export business scenario:

The import export industry though apparently a major mediator between Indian and business and the global economic activities has been facing a downfall in the recent past. The scenario has adversely contracted instead of expanding, i.e the import and export revenue generation has shrunken drastically. These trends can hamper an economy.

Considering the current scenario of the export and import business, there could possibly be certain lack backs and a severely unforeseen gravitation towards such a drop. Improper lead follow-ups and conversions, irregular performance, compromised working standards, inability to plan contingent work strategies, etc. would have added to the pile of set backs. Taking an optimist approach would be to take immediate repair steps and generate new leads and methods to change the downward spiral. An import export crm helps master every aspect of sales from handling leads to converting them while empowering business owners with robust strategic calls.

1) Structural overview of the Import & Export business:

Export import businesses are no different from the stipulated structure and would essentially have the similar hierarchy of board members, directors, regional managers that make the responsible decisions and the sales teams that generate sales and pursue leads. They deal with various companies, businesses and corporates and provide their services across various geographical zones as well as domestically. A export and import business would generally have a huge channel of clients and teams and would face concerns about managing and storing their big data and observing measurable and figurative pictures in real-time. To accurately achieve business outcomes Import Export businesses have navigated towards using Import Export CRM (Customer relationship Management) softwares.

A primal concern import export businesses is to maintain the influx of farfetched enquiries and transition them into strong prospects and successful quotations.

An Import Export CRM gives a package of features that help optimize the sales process right from a lead enquiry to the deal closure.

2) How an Import & Export CRM (Customer Relationship Management) Software can helps:

A CRM Software provides ultimate solutions for managing and storing all the client data and service details. It also helps maintain client and lead records and contact details along with the corresponding services provided.

A CRM software for import and export business gives clarity and perfect views of the volume of business being carried-on, business to be generated and business expected. These can be further given concisely through reports for sales person performances. It streamlines follow-up and all the communication activities that would be involved in an import and export business.

Key Reasons for using Import & Export CRM Software:

An Export & Import CRM can empower you with...
1. A birds eye view of your business sales. Hence, providing an edge over getting more opportunities to amplify the positive outcomes.
2. Complete sales monitoring. Get to monitor the finest details of your sales.
3. Single-point storage of client and lead data.
4. Systematic categorizing of leads and services.
5. Hassle-free customer servicing through emails, calls and messaging integrated on a single platform.
6. Inventory & supply chain management.
7. Spontaneous and responsive reports and business data on the go i.e. on computers, laptops, tablets and smart phones.
8. Actively monitor the sales performance of your sales people in real time.
9. Relay reminders to clients for payments due and upcoming. You can hence be sure that your clients will be prompted for timely payment routines.
10. The integration of the Import Export CRM with your existing ERP, Accounting and other softwares ensures that you experience good software functionality.

How our CRM Software can help optimise your Import & Export business:

A business which has not realised the prominence a CRM player in the business execution is clearly one that hasn't unleashed it's power of productivity and automation. So when you realize you need the best crm available you would evaluate the available crm companies in India (or outside India) to ensure you have a feasible and strong on performance crm software. These pointers will help you understand how our CRM software can service your business sales:

We provide a variety of hosting options for your large / medium / small business. You can choose a hosting on either of these highly secure amazon servers, VPS, dedicated servers, local servers, on the website ( hosted on Linux server ) or shared Linux hosting. Get in touch with us to suggest what's best for you!

1) Hosting options:
A. SAAS / Web-based Import & Export CRM Software:
A centrally hosted CRM hosting with a subscription basis licensing. The "on-demand" / customer relationship management (CRM) can actually serve as a saviour for the import & export industry.
Know if a Web based CRM is the ideal hosting your Import Export business needs with a free consultation with us.
B. On Premise Import & Export Software i.e. on your online servers: Hosted on the client's online server on a subscription basis licensing.We can help, get in touch with our crm expert.
2) Flexible architecture: Customisation of our Import & Export CRM as per your business necessities so you can have the best CRM software experience.
3) Integration: Our Import & Export CRM software provides ERPs and accounting software integration.
4) Multiple device accessibility: Freely access critical client data and sales reports on the move i.e. on desktops, tablets, mobiles, etc.
5) Maintain details: Keep a record of sold and available vehicle models and have a tab on the progress of your business.
6) Sales target setting: Set targets for sales with detailed sales and lead reports on a daily, monthly, quarterly, biyearly and yearly basis.
7) Monitor sales team performance: Get daily performance reports of sales persons to track your worst and best performers. Derive more about your company's growth and map sales through an acute view
8) Schedule meetings: Schedule showroom visits, test drives and maintain a log of their details.
9) Effective email marketing: Increase your recall value, send and schedule automated emailers and messages to leads.
10) Forecast Sales: Anticipate the prospective growth of your export and import business on a weekly, monthly, quarterly & yearly basis. Get intuitive forecast reports in our CRM software.
11) Reduce spill over of leads: Save excessive resource wastage by keeping a record of all the sales enquiries, leads generated, follow ups, showrooms, etc. Never miss a lead, set reminders for calls, site visits, emails, messages, important dates, etc.
12) Stay updated about your business: Easy to view dashboard and reports give you a complete view of your import & export business. Get a real-time picture of all the sales activities and communications and makes taking the right call simpler.
13) Have a better informed employee base: Tag leads, sales people to share preferential data and close more deals.

Scaling your import export business becomes a less complex benchmark to achieve when you're using a CRM system. An import export crm makes your sales people and agents more active towards following-up with leads through effective communication. You can get a comprehensive view of your business and monitor your sales activities. An import export crm can distinctly help you monitor the updated sales accomplishments of every sales person. A crm for import export, with its detailed reports lets you know how every product, sales person and your business as a whole are faring.

To know more about CRM and the 17 industries we cater to, visit www.dquip.com.

Related Content From Our Blog:

Maximize lead follow-up efficiency with CRM for Import Export Business | Retaining clients in Import Export Business with CRM | Import Export CRM gives effective Sales Target Management! | Managing contacts for Import Export business in CRM | Manage sales teams effectively for Import Export business with CRM | Import Export CRM Featurelist | All about Import Export – Part 2 | All about Import Export CRM – Part 1 | Infographic on Import Export CRM in a business flow | A Closer look at the benefits of CRM for Import Export! | CRM For Lead Management in Import Export Business | Top 5 CRM Reports For Import Export Business | Sales target management for Import Export business? | Factsheet on Import Export CRM | Checklist for buying CRM for Import Export Business | Import Export CRM Features and Functionalities Infographic | How to choose the right Import Export CRM? | 6 Key Features Of Import Export CRM | CRM for Import Export Industry

We have 200+ clients spread across India, Australia, U.S.A, U.K, Africa, Hong Kong and Singapore. In India, we have clients in almost all states.

We have sales people as well as industry-wise crm pages for the following states and cities in India:
Maharashtra- Mumbai, Thane, Navi Mumbai, Pune, Nashik, Kolhapur, Nagpur | Gujarat - Ahmedabad, Surat | Punjab - Chandigarh, Amritsar, Ludhiana, Mohali, Patiala, Jalandhar & Bathinda | TamilNadu - Chennai, Coimbatore | Karnataka - Bangalore | WestBengal - Kolkata | Delhi, Delhi NCR, Gurgaon, Noida | Uttar Pradesh - Lucknow | Telangana - Hyderabad | Bihar - Patna | Rajasthan - Jaipur, Udaipur | Madhya Pradesh - Bhopal

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