Archive for category Business Automation Solution
Software solutions for Retail Business
Posted by admin in Business Automation Solution, News, Retail, Web on June 18, 2010
The Retail industry is facing sweeping and unprecedented change. Customers’ expectations grow higher, economic pressures require them to do more with less, and each day new competitors appear. Responding to that rapid pace of change, retailers tell us, is both their biggest challenge and their biggest opportunity.
But retailers don’t have a switch to flip that turns them into super-smart, super-adaptable businesses. Hoping to find that switch, they often turn to technology, looking for some magic to help them navigate a changing business environment.
Retailers who can adapt to change can make intelligent, fast decisions; find new markets to exploit; and constantly improve their products, services, and operations.
Dquip provides business administration software solutions specially designed for Retail Business. Our solutions and services enable Retail Business to maximize technology utilization in order to automate business process, increase productivity, better customer service, centralize sales management, customer data management and much more.
Our Products and Services would help Retail Business in the following ways:
» A complete automated system to manage your Retail Business operations, website, leads, customers and much more.
» Digital Nervous System for Retail Business decreases your process costs enables you to respond faster to your leads, customers and suppliers.
» Automated communication to leads, customers,agents,franchises via branded SMS, email and newsletters
» Ability to send offers, discounts,festival greetings, birthday wishes and much more via email and SMS
» Comprehensive stock management system
» Extensive reporting for analysing business and charting the course of action
To view our Products : http://www.dquip.com/products/retail/
To view our Services : http://www.dquip.com/services/retail/
Reach our SALES TEAM
For Live Sales Chat visit http://www.dquip.com/
E-Mail : sales@dquip.com
Online Enquiry Form : http://www.dquip.com/contact/
Call : + 91 – 0250 – 2393025 / 6451155 / 6451166
Office Timing : 10 am to 7pm Mon to Fri (IST);
10am to 2pm Saturday (IST)
Business Automation Software Solutions for Real Estate and Infrastructure Companies
Posted by admin in Business Automation Solution, Real Estate, Web on June 15, 2010
Dquip provides business administration software solutions specially designed for Real Estate & Infrastructure Companies. Our solutions and services enable Real Estate & Infrastructure Companies to maximize technology utilization in order to automate business process, increase productivity, better customer service, centralize sales management, customer data management, complaint management and much more.
Dquip solutions for Real Estate & Infrastructure Companies combines the features of a sales management and customer management with essential real estate business specific functionality to bring you a fully integrated real estate-focused IT solution that covers every aspect of business .
We provide customized modular solution that can be tailored for a precise business fit. Our technical team constantly conducts research on new technology products to meet the ever-growing needs of Real Estate & Infrastructure Companies.
Our Products and Services would help Real Estate and Infrastructure Companies in the following ways.
1. Integrate and automate your sales & service process
2. Improve conversions of prospective buyers into orders
3. Improve the productivity of your sales & service team
4. Deliver customer satisfaction in every interaction
5. Enhance your brand value through better service
6. Have more effective control over your sales & marketing process
7. Total system control and data security
1. Digital Nervous System for Real Estate and Infrastructure Companies
» A complete automated system to manage your travel business operations, website, leads, customers, billing and much more.
» Digital Nervous System for Travel Business decreases your process costs enables you to respond faster to your leads, customers and suppliers.
» Comprehensive module to manage customers i.e. their packages, services offered to them, payments, vouchers, bookings, automated communication to them via sms and email, constant touch.
» Module to create and manage agents & franchises, generate packages for them, commissions, payment reminders, customers generated, complete secure online module.
» Automated communication to leads, customers, agents, franchises etc.
» Comprehensive module to update packages on website.
» System to manage Tour Packages , Bus Booking, Car Bookings, Managing Hotel Reservations, Stock etc.
» Module to help users / clients / agents / franchises to make / create their own Itinerary and you could then give quote for the same.
2. Automation for Sales & Marketing in Real Estate and Infrastructure Companies
» Generate, Nurture and Qualify More High Quality Sales Leads with less effort.
» Create multi-step nurturing sequences that automatically warm your leads so they buy from you when the time is right and not from your competitors.
» Automate your work flow so your sales & marketing team can do a lot more in less time.
» Schedule SMS, Email, Product / Service Brochures to Leads / Clients / Business prospects.
» Complete online system which can be integrated in your website.
» Automated workflow, to help business grow faster
» Prompt customers by email or text message about products, special offers, festival greetings, birthday wishes and much more
» Management of clients & leads in an automated and efficient way.
» Sophisticated functionality with a flexible and easy user experience that enables faster success, with less risk.
» Understand, Prioritize & Interact With the Best Sales Leads and Opportunities
» Convert traffic into leads.
» Automate lead development.
» Identify when prospects are sales ready.
» Automate sales tasks and track follow-up.
3. Software for Customer Management in Real Estate and Infrastructure Companies
» Simple and automated module to manage & increase revenue from existing customers.
» Automated SMS & Email Reminders, Greetings, Birthday Wishes, Festivals, Meetings etc.
» Promote all your products/ services on a regular basis to your customers.
» Automate your work flow so you and your employees can do a lot more in less time.
» Complete online system which can be integrated in your website.
» Customer relationship management (CRM) is all about managing the relationships you have with your customers.
» CRM combines business processes, people, and technology to achieve this single goal: getting and keeping satisfied customers.
» It’s very hard to run a successful business without a strong focus on CRM. After all, it’s all about the customer.
4. Software for Invoicing in Real Estate and Infrastructure Companies
» A complete Online Billing System for travel business.
» Automated SMS, Emails for payment reminders/receipts.
» After getting payment automated thank you message via sms/email.
» Provision to print the bills.
» Daily/weekly/monthly track on payments.
» Automated Service tax calculation and sms/emails reminders.
5. Public Relation Management in Real Estate and Infrastructure Companies
» Update any client with the latest information on all tasks or activities within seconds.
» Effectively manage communication to media and business partners to gain the best market position.
» Great PR gets people talking and that’s not just in the press; it’s on the bus, in the office, online and over dinner.
» Automated SMS ,Email Reminders, Greetings, Birthdays , Festivals, Meetings etc to enhance Public Relations.
» Keep constant touch with all your customers, leads and contacts.
» SMS and email branding to enhance good will and brand value.
» Management of clients & leads in an automated and efficient way.
» Prompt customers by email or text message about products, special offers, festival greetings, birthday wishes and much more.
» Its flexible, it’s ideal for organizations of all sizes.
» Online public Relationship Management Software.
Reach our SALES TEAM
For Live Sales Chat visit http://www.dquip.com/
E-Mail : sales@dquip.com
Online Enquiry Form : http://www.dquip.com/contact/
Call : + 91 – 0250 – 2393025 / 6451155 / 6451166
Office Timing : 10 am to 7pm Mon to Fri (IST);
10am to 2pm Saturday (IST)
Travel Software should have the following features & automation.
Posted by admin in Business Automation Solution, Travel Automation on February 4, 2010
A comprehensive Travel Software should have the following features & automation.
The main segments and or departments in Travel Business / Industry
1- Customer Management
Do you have any travel software to manage all the points mentioned below
- How to manage all customers till date (customers registered through agent, franchise and directly)
- How to promote services, packages, tours, hotels etc to every customer
- How to maintain Public Relationship with customers on a regular basis
- How to increase revenue from exisitng clients
- Automated communication to clients
- Ways in which customers can book packages
Features a travel software should have for Customer Management
- A customer can book packages online ie website and pay online if he/she wants to.
- A agent /franchise can book a package for a customer from his login
- A customer details can be automatically or manually recorded in the system so that constant touch could be maintained via email or sms.
- Greetings, Birthdays, Anniversaries could be wished to clients, agents and franchises via sms and email.
- An automated sms , email about the following – tour package booking, confirmation, Thank You to customers on receipt of payment, payments balance, reminder for tour start date, sms and email about tour guide / contact, thank you / courtesy after tour completion etc
- A customer can book a tour in four ways:
1) Directly through website
2) Through a Franchise
3) Through an Agent
4) Directly over phone / email to Head Office
For travel software contact us on
Email: sales@dquip.com (email subject as “Travel Software”)
Call : + 91 – 0250 – 2393025 / 6451155 / 6451166
office timing : 10 am to 7pm Mon to Fri ; 10am to 2pm Saturday (IST)
online enquiry : www.dquip.com/contact
website : www.dquip.com
2- Agent & Franchise
Do you have any travel software to manage all the points mentioned below
- List of agents and franchises their contact, other details , commissions for franchises and their agents.
- A facility for franchises to create agents and allocate commissions which could also be specified by the administrator.
- A franchise will earn different commissions depending upon who has made the booking ie by franchise itself or through franchise agent.
- Franchises should have option to print Customer Vouchers immediately.
- They could / should be special / extra packages for agents and franchises which they could book for customers from their logins and which are not available online ie on website
Features a travel software should have for Agent & Franchise
- A admin module where one could create franchises and agents under them and allocate commissions
- A module where admin could add special packages for agents and franchises
- Ability for agents and franchises to print vouchers immediately for giving to customer’s
- Module where payments received from agents and their franchises could be viewed, reminders of balance payments, ability to add payment details in the system as and when payments are received. For travel software contact us
Email: sales@dquip.com (email subject as “Travel Software”)
Call :
+ 91 – 0250 – 6451155 / 66 or + 91 – 95250 – 6451155 / 66
+ 91 – 0250 – 2393025 or + 91 – 95250 – 2393025
office timing : 10 am to 7pm Mon to Fri ; 10am to 2pm Saturday (IST)
online enquiry : www.dquip.com/contact
website : www.dquip.com
3- Tour Packages , Bus Booking , Car Bookings, Managing Hotel Reservations and Stock
Do you have any travel software to manage all the points mentioned below
- How to add/edit/delete tour packages online ie on website and also for franchises and agents.
- (Locations can be added and modifed, Add hotels and allocate them to packages )
- How after a tour package is booked respective hotels at respective locations of the tour can get booked from the hotel stock available, bus booking allocation, car allocation as per tour package selected.
- How can I have different class of packages ie Platinum Class and Gold class customers will be provided a level of hospitality according to their class i.e the hotel civility and tour escort will depend upon the grade or class they choose for their tour.
- How can automated intimation to hotels, bus drivers / owners , car owners / drivers regarding bookings confirmed be sent to them via email or sms as and when or on cut off dates
- How can A 12,18,24 or a 35 seater bus be alloted for a tour and customer seats could be booked depending on their preference and choice using a real bus seat view display facility. ie flexibility in customer seat booking in a bus
- Later if the number of customers is less in comparison to the alloted bus type, a 35 or any seater bus can be change to a 24 seater or less.
- Can number of cars or vehicles can be booked depending upon the number of customers and car details and tour details can be entered for the same.
- Ability to print and view Car chart and Bus chart which can be handed over to the escort or tour guide.
Features a travel software should have for Tour Packages, Bus Booking, Car Booking, Managing Hotel Reservations and Stock
- Ability to add/edit/delete tour packages online ie on website and also for franchises and agents.
- After a tour package is booked respective hotels at respective locations of the tour get booked from the hotel stock available, bus booking allocation, car allocation as per tour package selected.
- Ability to have different class of packagea ie Platinum Class and Gold class customers will be provided a level of hospitality according to their class i.e the hotel civility and tour escort will depend upon the grade or class they choose for their tour.
- Intimation to hotel owners about no of rooms booked, duration of stay and tour booking date via email and sms on the cut off date or as and when required
- Intimation to bus drivers / owners, car owners / drivers regarding bookings via email and sms on the cut off date or as and when required
- An 12,18,24 or a 35 seater bus can alloted for a tour and customer seats can be booked depending on their preference and choice using a real bus seat view display facility. ie flexibility in customer seat booking in a bus
- Later if the number of customers is less in comparison to the alloted bus type, a 35 or any seater bus can be change to a 24 seater or less.
- Number of cars or vehicles can be booked depending upon the number of customers and car details and tour details can be entered for the same.
- Comprehensice reports where ability to print and view Car chart and Bus chart is available.For travel software contact us on
Email: sales@dquip.com (email subject as “Travel Software”)
Call :
+ 91 – 0250 – 6451155 / 66 or + 91 – 95250 – 6451155 / 66
+ 91 – 0250 – 2393025 or + 91 – 95250 – 2393025
office timing : 10 am to 7pm Mon to Fri ; 10am to 2pm Saturday (IST)
online enquiry : www.dquip.com/contact
website : www.dquip.com
4- Customer Loyalty Program
Do you have any travel software to manage all the points mentioned below
- To retain customers and or generate more business from them there shoud be an automated customer loyalty program
Features a travel software should have for Customer Loyalty Program
- Module where commission are calculated automatically based on parameters decided
- Example- If suppose a customer gets reference then that existing customer gets one point in term of commission, when he get more references accordingly commission points get added to his account.
- Customer can check his points online on the website and redeem them when required ie while making some booking etc
5- Comprehensive Reports
Some reports which are required
Master Chart :
a) The Master chart will give a comprehensive picture of all the booking done and for what packages they are done.
b) It will give all the details of agents or franchise by whom the booking is done and will depict each class separately(Platinum or Gold etc).
Daily Sales Chart:
a)Daily sales chart will provide insights of what packages are mostly preffered by customers and on what date or date range the number of booking done..
Hotel Report
Details of stock, rooms confirmed their dates etc could be viewed here and much more this could be customised as per requirement
6- Prospective Customer’s
Do you have any travel software to manage all the points mentioned below
- One common interface for franchises, agents and administrator to add contact details of prospective customers so that a collective database could be maintained
- How can one send SMS/ Emails to Prospective Customers for converting them to clients, generating business from them, creating brand / goodwill
- To delete prospective clients and add their record automatically to the client database when they become clients
Features a travel software should have for Prospective Customer
- Facility for franchises, agents and administrator to add contact details of prospective customer’s so that a collective databse could be maintained
- SMS/ Emails could be sent to Prospective Customers for converting them to clients, generating businss from them, creating brand / goodwill
- Facility to add prospective clients to clients database and their record could be automatically deleted from prospective clients database and added to the client database
7- Make your own Itinerary
A client / user on the website cam make his own itenary ie select locations, hotels, days, transport, and any other service, once this information is entered online the administrator gets an sms and email alert and then the costing for the same could be given via email or sms to the customer.
More details on this module coming soon
8- Testimonials :
You can add testimonials which can be displayed on your Website through Admin module.
9- Photo Gallery
For travel software contact us on
Email: sales@dquip.com (email subject as “Travel Software”)
Call :
+ 91 – 0250 – 6451155 / 66 or + 91 – 95250 – 6451155 / 66
+ 91 – 0250 – 2393025 or + 91 – 95250 – 2393025
office timing : 10 am to 7pm Mon to Fri ; 10am to 2pm Saturday (IST)
online enquiry : www.dquip.com/contact
website : www.dquip.com
Business Automation Solution / Digital Nervous System for all Business
Posted by admin in Business Automation Solution, Digital Nervous System on November 13, 2009
Business Automation Solution – Digital Nervous System for all Business
Below are a list of few issues,questions,problems which if solved could help any business grow.
1. Want to convert leads into customers?
2. Want to manage your sales leads in a automated way?
3. Can you send automated email and sms reminders to your leads?
4. Want to keep a track of each lead?
5. Want to pull leads to you rather than making calls ?
6. Want to promote all your products/ services on a regular basis to your
leads and customers?
7. Want to maintain PR with clients without spending and allocating more resources ?
Our solution to the above mentioned issues,questions,problems are the folowing modules. A inhouse need to automate business processes led to creation of a simple but extremely useful Digital Nervous System to automated all our business processes and this would certainly help you.
A.�� Lead Management Module:
1. With Lead Management Module you can try and convert your every lead into customer. The Module is used to manage all the sales leads online.
2. You can send automated reminders to your leads. You can send SMS as well as customized & personalized email reminders.
3. You can keep track of your each and every sales leads online.
4. Lead Management Module is the best way to pull your leads without making call or following up personally.
5. You can promote all your products/ services on a regular basis to your leads and customers.
6. Create multi-step nurturing sequences that automatically warm your leads so they buy from you when the time is right and not from your competitors
7. Follow up with every single lead without fail to ensure you don�t waste your advertising expenditure
8. Automate your workflow so you and your employees can do a lot more in less time
9. Track where every single lead and customer comes from and report on conversion rates and ROI so you can make informed decisions
B.� Customer Management Module:
1. You can maintain PR with your client by sending them automated email greetings, birthday or festival wishes and reminders to your customers without bothering.
2. You can store contact details of all your customers online.
3. You can keep a track of how many products/services a particular customer has acquired from you.
4. You can keep a track of number of customers.
5. You can promote all your products/ services on a regular basis to your customers in an automated way and generate more business.
6.� �tag� contacts based on their activities & interests so you can send perfectly targeted marketing messages that convert at much higher percentages
7. Create multi-step nurturing sequences that automatically warm your customers so they buy from you when the time is right and not from your competitors
8. Imagine you can automatically send pre-defined e-mail and SMS messages to your clients without the need for any staff involvement.
C. Billing Module:
1. By this module you can manage your billing online.
2. Generate bill on the fly , logins for customers to check their billing status, they could pay online also.
3. You can also send automated reminders for the payment to customers.
4. After receiving the payment, you just have to click on �Paid� button. It will stop sending reminders for payment.
5. Automated Emails could be sent to customers for payment i.e. you could set the desired time span i.e. 7 days, 15 days , 30 days after invoice is raised.
6. You can keep a track of every bill by Weekly monthly and yearly basis.
7. You can keep a track of Bills generated, Paid Bills, Pending Bills,Taxes etc
D.�� Greetings Module:
1. Greetings Module will help you to maintain good public relationship with your clients.
2. You can send automated greetings to your clients as well as you can schedule festival greetings for your clients/contacts.
3. You can promote your brand name by sending automated greetings to your leads.
4. You can send automated Birthday Greetings to your clients.
E.� SMS Module:
Our SMS module comprises of services that enable you to send SMS�s to multiple recipients.
The recipients can be your staff, clients, friends or other important people with whom you constantly need to stay in touch for various business and promotional activities. These messages could be sent by your brand name. You also have an option to add, edit, delete, and segregate your clients or any individual functionary body by category. Using this option you can customize your search to a specific desired category and send SMS to the desired person. Most important you can schedule automated messages for birthdays, reminders, well wishes during festive occasions or any other events.
F. Support Module
1. Users / Vendors / Clients could register their complaints /enquiry online and they would be automatically checked if registered or not. If not registered then they are asked to register.
2. Update and Close tickets
3. White labeled Support Module
4. Auto close of tickets & login for clients as well as email of ticket and its update
5. Ability to make internal notes on action taken on those tickets
6. Ability to search for tickets
Conclusion
Identifying� and defining processes for every function while also being nimble to change. Processes should be definite yet flexible.� Additionally one should be obsessively compulsive when it comes to process automation. One should strive� rigorously to automate all business functions and strive to operate in a totally paperless environment. This� process orientation, agility and automation drive, will help to scale indefinitely.
We are already doing our bit are you.
You could reach our sales team at
email: sales@dquip.com
office landline: + 91 – 0250 – 2393025 / 6451155 / 6451166
office timing : 10 am to 7 pm Mon to Fri ; 10 am to 2 pm Saturday
website : http://www.dquip.com